For terms and conditions regarding payment, please see the pricing pages.

I reserve the right to withhold or discontinue services if an animal or owner is/becomes overly aggressive, or if condition of animal is deemed too poor to successfully rehabilitate. The cost of the evaluation is non-refundable, whether or not I am able to provide services for your pet.

A successful rehabilitation depends both on the animal and the owners, and I cannot guarantee results. If both the owners and pet are receptive to the behavior modification then results should be positive, I have yet to work with an animal that was completely unresponsive to treatment.

Lastly, it is important to remember, that there are some animals that, just like some people, are moody or foul tempered. In these rare cases, it may be determined that your money and my time are not being well spent if you’re looking for a transformation. If this occurs, your best option may be learning to tolerate each others personalities and differences and create a stable living situation, if not a more positive one. If this results in a change in the animal’s personality after some time, then I am more than willing to work with you on further developing that relationship.